As promised, here is a summary of the various points I raised, at the press conference that just ended:
First, under the name of the company I really apologize for this problem that we all hope will be solved soon.
We are still working in close partnership with the authorities to find more about the database hacking. A special team has been created to help them and create a 100% cooperation. Like you, we are impatient to find who has done this and why.
Then we already started working with the company SafR&SafR, they are scanning our system to analyze it and tailor an efficient and complete solution, so we will have an optimize IT system with a very strong security.
Because we recognize that we are in part responsible for what happened, a voucher of compensation will be send to the customers who received the emails. Then a meeting with our partners will be established in the next few days, to explain more clearly and re-insure them about the financial situation of the company.
I would like to inform you that an FAQ page has been opened on our website www.nefairtiti.com it is managed by Jimmy Dupon, specialist in IT security systems, he has got 10 years of experience in the SafR&SafR company.
Thank you for your understanding
For more information you can write us: information@nefairtiti.com
Here you can find the my interview of last saturday on TV5
Great follow up! The video is creative, and you both look very professional. Although the customers' credit card information remains a concern, your transparency goes a long way in reassuring the community. The extra effort in creating the video interview is noted. Good job!
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